Latest Information on COVID-19 Precautions

The safety of our patients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

Patients are screened for the need for isolation and when indicated, curtains and doors are kept closed, staff utilize appropriate precautions with personal protective equipment and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled, postponed or are offered via electronic technology; please follow the hospital on Facebook for updates.

Telehealth

For your convenience and safety, virtual visits via telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.

Elective Procedures

Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.

LIMITED VISITATION – Be an Advocate for Your Loved One’s Care

Consistent with city and county efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.

For the continued protection of our patients, staff and community, visitors are not allowed in Lakewood Ranch Medical Center’s Inpatient Nursing Units until further notice.

We encourage family and friends to continue to call, use FaceTime, Zoom, or Skype, or send email notes through our ePatient Notes service

Details of current hospital visitation include:

  • Women’s Center – One adult screened negative, masked support person may accompany the patient (**Reminder for OB patients' families: when picking up mothers and/or newborns, please secure someone to watch older children, since they are not able to visit the hospital).
  • Outpatient Procedures – One adult screened negative, masked visitor may accompany the patient to the pre-surgery waiting room until the patient is called to the Pre-op area. To maintain appropriate distancing in the waiting room, visitors should wait offsite or in their car during the procedure. Patients should come prepared to give the Pre-op nurse the name and phone number for the visitor who is their designated ride home.
  • Inpatient Procedures – One adult screened negative, masked visitor may wait in the pre-surgery waiting room until the patient is called to the Pre-op area, at which time the visitor should leave the facility. Physicians will contact the designated person when procedures are complete.
  • ER – One adult screened negative, masked visitor may accompany the patient. The visitor must come in with the patient at the time of arrival. The visitor may accompany a patient who is being admitted only during inpatient visitation hours listed above.
  • Visitors are subject to temperature check and screening upon arrival at the hospital. Individuals will be prohibited from entering the hospital if they:
    • Have been in contact within the last 14 days with a person suspected or confirmed to have COVID-19
    • Have had a cough or flu-like symptoms, including sore throat, headache, muscle aches, nausea, diarrhea, or abdominal pain, or loss of taste or smell in the last 24 hours
    • Felt feverish or experienced chills in the last 48 hours
    • Had a fever of 100°F or greater in the last 48 hours
  • Travel history will be queried; those who have had travel outside the country or domestically within the last 14 days will not be permitted to proceed within the hospital.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.

Prevention

The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.

Additional Resources

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