Lakewood Ranch Medical Center’s ER at Fruitville Receives 2022 Press Ganey Human Experience Guardian of Excellence Award®

Wednesday, January 4, 2023
Stock image of five medical professionals wearing masks and smiling at the camera

Lakewood Ranch Medical Center (LWRMC) announced that its full-service, free-standing emergency department, ER at Fruitville has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award®, the ER at Fruitville is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

“It is an honor to recognize our team of physicians, nurses, and support staff at the ER at Fruitville for achieving this honor,” says Andy Guz, chief executive officer, Lakewood Ranch Medical Center. “We understand that a patient’s experience is influenced by several touchpoints throughout their visit and every person the patient comes into contact with plays an important role in providing a high-quality, compassionate experience.”

Learn more about the ER at Fruitville →

“By putting their patients and workforce first each and every day, Lakewood Ranch Medical Center is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Lakewood Ranch Medical Center have inspired us with the compassion, empathy, and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”