Visitor Guidelines

Visitors can be important to a patient’s recovery. However, it is equally important to balance that benefit of visitors with the hospital’s duty to provide the maximum amount of rest for our patients.

Visitors must observe the medical center’s rules:

  • General visiting hours are 9 am to 7 pm. Visitors should be free of any symptoms of infection or illness.
  • All patients and visitors who enter the hospital must use antibacterial foam, wear a mask upon entry and always keep the mask on while at the hospital.
  • Inpatient Nursing Units - A patient is permitted to have two (2) visitors at a time. Visitors can be switched out throughout the day. Minors are allowed to accompany adult visitors. Visitors must enter through the main entrance of the hospital and are required to stay in the specific room assigned to the patient and are not allowed around the nurse’s station and nursing unit corridors. Please use the nurse call in the room to speak to a nurse.
  • ICU - Follow general and inpatient visitor guidelines. In addition, while children are allowed, we would prefer they be age 12 and older to visit ICU patients. Children under the age of six will need special permission from ICU Leadership.
  • Emergency Department – Two visitors may accompany a patient in the ER and stay in the patient’s room as the patient’s condition permits.
  • Women’s Center – A patient is permitted to have two (2) visitors at a time. Visitors can be switched out throughout the day. Siblings may visit; however, any visibly ill child is asked not to visit. "Quiet Time" is observed daily for mothers and newborns between 2 - 4 pm.
  • Nursery – Parents are allowed to visit their infant in the nursery at any time. A visitor may also accompany one parent during the nursery visit.
  • Depending on the patient’s and/or roommate’s physical condition and emotional health status, the number of visitors and the length of each visit may be further limited by the nurse.
  • We encourage patients and their families to participate in the patient’s care; however, please DO NOT take or administer care, food or medication without speaking to the nurse. While in the hospital, patient care is strictly guided by physician orders. This includes the patient’s nutrition. Food other than that provided by the hospital’s Food and Nutrition Service is discouraged. Please check with the patient’s nurse to ensure that food items brought by visitors will not interfere with the nutrition portion of the patient’s healthcare.

Read Our Full Visitation Policy

Get the latest COVID-19 updates →


Parking

For your safety and convenience, Lakewood Ranch Medical Center provides security patrolled, well-lit parking lots. No fee is charged. Disabled parking is available for those with appropriate government issued parking decals.


Wireless Internet Service

A guest wireless network named "Guest Access" is available at Lakewood Ranch Medical Center.

  • To connect using a laptop: Click on "Guest Access" then select "Connect automatically" and click "Connect." A web browser should launch automatically (if not, manually launch). When the disclaimer page loads, scroll to the bottom and click "Accept."
  • To connect using an Apple IOS or Android OS device: Click "Guest Access." A web browser should launch automatically (if not, manually launch). When the disclaimer page loads, scroll to the bottom and click "Accept."

Smoking

Lakewood Ranch Medical Center is a smoke-free campus.


Mail and Flowers

Flowers are permitted in most patient areas with the exception of the Intensive and Cardiac Care Units. For safety reasons, only Mylar balloons are permitted in patient care areas.


ATM

For your convenience, an automated teller machine (ATM) is located at the Emergency Services Center.


Vending Machines

Vending machines offering beverages and snacks are located near the Emergency Department and the OR Waiting Room. They are available 24 hours a day, 7 days a week.


Where’s the Cafeteria?

Located on first floor. Visitors are welcome to dine in the cafeteria.

Weekday Hours: 11 am – 3 pm and 4 – 7 pm

Weekend and Holiday Hours: 7 – 9:30 am and 11 am – 2 pm


Service Animals

Service animals are welcomed in the hospital. Non-service animals are not permitted in the hospital. Service animals are trained to work or perform tasks for people with disabilities. Comfort or emotional support animals are not service animals.